User Stories

 

V6 enables thousands of customers to manage,  store & ship

their freight seamlessly though our valued carrier network.

This capability ranges from small local regional transport to

large national organisations.

customer-review-final

 

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Scott Tibbits from First Express
“First Express Couriers started using the solution in late 2011 and offered this industry leading web based IT platform to all clients ensuring complete transparency across the supply chain and the ability to track Consignments, Invoices & Proof Of Deliveries. In addition it has assisted our Customers to book & label their freight more efficiently and produce a manifest for all consignments shipped.
V6 has enabled First Express Couriers to more than double volumes booked online over four years, to over 1.5 Million consignments during 2015.
Our customer service team have complete access and visibility to all freight movements through our network. V6 provides logging, tracking & escalation of all customer queries & calls with meaningful business intelligence & stats.
The next phase includes roll-out of 60+ mobile devices to track & provide realtime workflow to Customer, Operations & Drivers.”
 John Morrissey from Phoenix Air Express
"Since introducing the V6 Program in January 2015, the flexibility it has provided our stakeholders including operational staff, drivers and customers has enabled our business  to increase by around 200%.
 From  an operational perspective, each aspect of our business has improved with transparency from the Customer  Online Booking facility through to Service Delivery being clear for all parties to observe which is ably supported by CSV reporting capabilities.
 Customers enjoy the ease of a 3 step booking process as a major feature which sets us apart from our competitors. Additionally the Despatch Team can easily allocate, track and monitor  the journey of each consignment.
 Most importantly the Support Team at Omnix is always available for advice and assistance should issues arise."

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